Privacy Policy
Voice Labss – AI Voice Changer is dedicated to maintaining transparent information about how we collect, use, process, and protect your data while using our AI-powered voice technologies.
Introduction
This Privacy Policy explains how **Voice Labss – AI Voice Changer** collects, uses, stores, and protects user information when using our mobile application, website, and AI voice services.
By using Voice Labss, you agree to the practices described in this Privacy Policy.
Information We Collect
Account Information
- Full Name
- Email Address
- Authentication details through third-party login providers
Usage Information
- Voice generation activity
- Credits usage
- Subscription information
- Device type and operating system
- App analytics, crash reports, performance diagnostic info
Audio & Content Data
Depending on the feature used, we may temporarily process:
- Text entered for Text-to-Speech generation
- Uploaded voice recordings
- AI-generated voice outputs
- Sound effect prompts
Media & Device Permissions
With your permission, Voice Labss may access:
- Photos and media files
- Device gallery/images
How We Use Your Information
We processes and utilizes the information we collect for the following key purposes:
Subscription & Credits Policy
Free Credits
Voice Labss provides:
Subscription Plans
We offer auto-renewable plans:
These subscriptions automatically renew unless canceled through your App Store or Google Play account settings.
Feature Access Rules
Text-to-Speech
Users may use free credits, purchase additional credits, or subscribe to premium plans for higher generation limits. Extra purchased credits can **only** be used for Text-to-Speech generation.
AI Voice Changer & AI Sound Effects
These premium features require an **active auto-renewable subscription plan**. Additional purchased credits **cannot** be used for AI Voice Changer or AI Sound Effects unless explicitly stated within the app.
Billing & Renewals
Payments are processed securely through **Apple App Store** or **Google Play Store**.
Subscriptions renew automatically unless canceled at least **24 hours** before the end of the billing period.
Renewal charges occur within **24 hours** prior to the end of the current subscription period.
Users can manage or cancel subscriptions anytime from their device's account settings.
Legal Basis for Processing
We process your information in compliance with standard legal guidelines under the following bases:
User Consent
Given when enabling device permissions or submitting details.
Contractual Necessity
Required to deliver voice generation services.
Legitimate Interests
Improving platform security, performance & reliability.
Legal Compliance
Meeting legal records, audits, or regulatory demands.
Third-Party Services & Data Processors
We partner with trusted service providers to run secure processing, database systems, and billing services. These third parties only process data necessary to provide app functionality:
ElevenLabs
AI VoiceUsed for state-of-the-art AI voice generation and voice processing. Any data processed through ElevenLabs is governed by their own privacy policies and terms.
Firebase
Backend / AnalyticsUsed for user authentication, usage analytics, secure cloud databases, real-time crash reporting, and reliable server infrastructure.
RevenueCat / Stores
Sub BillingHandles subscription lifecycle management, secure purchase verification, and robust mobile payment billing services.
Cloud Infrastructure
Secure HostingTop-tier cloud service providers are utilized to manage secure data hosting, object data storage, and global performance optimization.
Disclaimer Regarding ElevenLabs
Important Association Disclaimer
Voice Labss – AI Voice Changer is built using advanced AI technologies powered in part by **ElevenLabs** services.
We are not affiliated with, endorsed by, or officially associated with ElevenLabs.
All trademarks, service marks, product names, and company names belong to their respective owners. Any information processed through ElevenLabs services is strictly subject to ElevenLabs’ own privacy practices and policies.
AI Voice & Audio Processing Details
To provide our AI voice features, we process voice data and audio inputs in partnership with ElevenLabs under strict privacy guidelines:
Voice recordings, audio input, and text prompts (as needed to process your request).
To generate speech/audio outputs and provide AI-powered app functionality.
ElevenLabs (third-party AI voice processing provider) solely to process the audio and generate results.
Data is shared only when you actively use voice/AI features and provide necessary permissions.
We do not sell personal data. ElevenLabs processes data only for service delivery and is required to follow strict privacy and security standards.
Data Retention
We retain user information only as long as necessary to fulfill the following requirements:
International Data Transfers
Your information may be processed and stored in countries outside your local jurisdiction where our third-party infrastructure providers operate (such as securely configured data centers in the United States and globally).
We use commercially reasonable safeguards to help protect transferred data, ensuring privacy regulations are strictly adhered to.
User Rights
Depending on your geographic region, you may possess the following legal rights regarding your personal information:
Access to Personal Data
Request details and copy of the personal information stored in our secure database.
Correction of Information
Request updates to correct or complete any outdated/inaccurate data records.
Deletion of Account Data
Request permanent removal of your account, media library, and personal metadata.
Withdrawal of Consent
Revoke permissions previously granted (e.g. mic, library, notification permissions).
Account Termination
Voluntarily terminate account usage and services at any time.
To initiate any data rights requests, please submit your request to our support email:Appnayatecnologoes@gmail.com.
Children’s Privacy
Voice Labss is not intended for children under the age of **13**. We do not knowingly collect or request personal information from children.
If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete all such data promptly from our secure databases.
Policy Updates
We reserve the right to modify, revise, or update this Privacy Policy at any time.
• Changes become effective **immediately** upon publication within the application or website.
• Continued use of Voice Labss after updates are posted constitutes your explicit acceptance of the revised Privacy Policy.
Contact Information
Privacy Concerns or Legal Requests?
For general privacy concerns, data collection inquiries, legal requests, or account-related inquiries, please contact our support team.
Acceptance of Policy
Acknowledgment & Agreement
By using **Voice Labss – AI Voice Changer**, you acknowledge that you have read, understood, and agreed to be bound by all guidelines, procedures, and practices detailed in this Privacy Policy.